Solutions
Packaged solutions for bus reform and customer experience.
Our solutions take the lessons from consulting engagements and wrap them into repeatable, affordable propositions. Each is designed to move you from intent to delivery without the cost, time and risk of a fully bespoke programme.
LiteFranchise™ Framework
LiteFranchise is ITA's leaner approach to network control under the Bus Services Act 2017. It packages assessment, audit, consultation and procurement support into a defined framework so Authorities can reach franchise-grade outcomes without the cost and timeline of a large and complex programme.
Visit litefranchise.comOptimised Enhanced Partnership
For Authorities staying in Enhanced Partnership, our Optimised EP Operating Model closes the six recurring gaps between typical EP delivery and franchise-grade performance: accountability, data, customer experience, network design, commercial discipline and investment planning.
Bus stop and station information redesign
Your stops are seen every day by citizens who do not use the bus. We redesign the information to attract their attention so it helps sell the service.
What's included
- Permanent places, such as museums, parks and venues, appear on the printed panel beside the nearest stop
- Events and offers appear on a web page opened from the QR code on every panel. They can change at any time, so the printed panel never goes out of date
- The web page shows live departure times, disruption information and connections from that stop
- Every QR scan is counted, so you can see which stops bring citizens to the bus
How it works
- 01Review: We look at your current stop information across the network.
- 02Design: We design and test panels for a pilot corridor and routes.
- 03Roll out: We specify, cost and plan the rollout across your network.