ABOUT US

We advise for transport reform, technology and customer experience.

We are a specialist UK consultancy working with Local Transport Authorities, Combined Authorities, technology Suppliers and bus, rail and multi-modal Operators. We help clients shape strategy, design and implement Operating Models, procure smarter and put genuinely useful digital products for passengers and your teams.

What we do

Who we work with

• Local Transport Authorities and Combined Authorities preparing for or delivering bus reform
• Transport Operators modernising their commercial and digital stack and providing tender responses
• Multi-modal Authorities focused on integration and customer experience
• Central government, regulators and funders shaping the next generation of UK transport policy

How we are different

Most of our team have led, bought or delivered the things we advise on. We combine that operating perspective with practical delivery experience, so clients can move from strategy into working arrangements quickly. Our LiteFranchise™ framework and Optimised Enhanced Partnership model package this thinking into repeatable, affordable engagements. The framework takes a very customer centric view of franchising and EP, focused on patronage growth and revenue growth, not just asset control.

We have designed a truly national passenger safety reporting scheme, to be adopted locally by Authorities and their Operators. It applies to bus and tram, with rail to follow. The number one issue affecting female passengers is personal safety. This problem is not going away. Our initiative and proposal is currently before parliament (Q4 2026). Go to TellUs.help

Right of Way is our answer to supporting Authorities who need to up-skill their teams to better equip them for bus reform. Go to RightOfWay.training

Contact us for more information: contact@intelligenttransportadvisory.co.uk