Intelligent Transport Advisory

INSIGHTS

Insights

Practical thinking for Authorities and Operators shaping public transport. Browse by capability below for articles of interest. Use the search function across all capabilities.

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Performance and Continuous Improvement: Can continuous improvement survive the life of a contract?
Article5 min read
Performance and Continuous Improvement

Can continuous improvement survive the life of a contract?

An ambitious tender response will not improve a bus network on its own. The live contract must require decisions, evidence and follow-through.

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Performance and Continuous Improvement: Does bus reform end on launch day?
Article6 min read
Performance and Continuous Improvement

Does bus reform end on launch day?

Launch day shows that a new bus network can start. Its reputation is shaped in the months that follow, as the Authority addresses defects, data gaps and passenger issues that mobilisation did not expose.

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