Intelligent Transport Advisory

INSIGHTS

Insights

Practical thinking for Authorities and Operators shaping public transport. Browse by capability below for articles of interest. Use the search function across all capabilities.

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Passenger Information and Digital Experience: Why does your bus stop timetable answer the wrong question?
Article6 min read
Passenger Information and Digital Experience

Why does your bus stop timetable answer the wrong question?

A timetable tells people when the bus is due. It rarely gives the undecided passenger a reason to use it.

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Passenger Information and Digital Experience: What would it take to make the bus beat the car?
Article6 min read
Passenger Information and Digital Experience

What would it take to make the bus beat the car?

Making a bus competitive with the car means addressing the parts of a journey that make a passenger hesitate, as well as the time spent in traffic.

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The Overlooked Asset: Redesign of Bus Stop and Station Information Panels as a Way to Grow Patronage
White paper
Passenger Information and Digital Experience

The Overlooked Asset: Redesign of Bus Stop and Station Information Panels as a Way to Grow Patronage

Why bus stop and station information panels are an overlooked sales channel, and how redesigning them can grow patronage.